CONTACT US

SERGEANTPUPPERS@GMAIL.COM

Tel: 07538945057

 Musselburgh

Inveresk

Monktonhall

Newcraighall

Wallyford

Prestonpans

Areas outwith those listed are negotiable 

AVAILABLE IN THE FOLLOWING AREAS:

cr disclosure scotland checked
canine first aid trained

victoria bishop

sergeant puppers

4i Stoneybank Terrace

Musselburgh

EH21 6NL

07538945057

sergeantpuppers@gmail.com

© 2018 by Sergeant Puppers

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FAQs

HOW MANY DOGS ARE ON A GROUP WALK?

NEVER MORE THAN 6 PER WALKER.

CAN I MEET THE DOG WALKERS?

YES, WE WILL MEET ALL NEW PUPPERS AND CLIENTS BEFORE AGREEING TO PROVIDE ANY SERVICES. WE WILL TAKE SOME DETAILS AND PROVIDE ANSWERS TO ANY QUESTIONS YOU MAY HAVE.

WILL MY DOG BE PICKED UP AND DROPPED OFF?

YES! THIS IS INCLUDED IN THE PRICE TOO. 

ARE ALL WALKERS INSURED?

ALL WALKERS ARE COVERED BY OUR INSURANCE. OUR INSURANCE COVERS THE LOSS/STRAYING OF DOGS AND COVERS ALL KEYS FROM LOSS/THEFT.

ARE YOU CHECKED OUT BY THE POLICE?

DISCLOSURE CHECKS HAVE BEEN CARRIED OUT ON ALL OUR WALKERS. 

DO I NEED TO BE HOME WHEN YOU PICK UP OR DROP OFF MY DOG?

NO, WE WILL JUST NEED ACCESS SO WE CAN GET IN AND PICK UP YOUR PUPPER.

WHAT IF I NEED TO CANCEL?

PLEASE LET US KNOW AS SOON AS YOU CAN IF YOU NEED TO CANCEL ANY BOOKING. MORE THAN 24 HOURS NOTICE IS PREFERABLE. A CANCELLATION FEE MAY APPLY AT OUR DISCRETION.

WHAT WILL YOU DO IN CASE OF EMERGENCY?

WE WILL HAVE YOUR PUPPERS EMERGENCY VET DETAILS AND HAVE PROTOCOLS IN PLACE TO ENSURE THE SAFETY AND WELLBEING OF YOUR PUPPER AT ALL TIMES. IF SOMETHING DOES GO WRONG, ALL OUR WALKERS ARE TRAINED IN CANINE FIRST AID.

WHERE DO YOU WALK?

WE HAVE A VARIETY OF LOCATIONS WHERE WE WALK OUR PUPPERS. THESE RANGE FROM WOODLANDS, RIVERSIDE, OPEN FIELD AND BEACH WALKS. WE WILL ENSURE WE GET TO KNOW YOUR PUPPER AND THEIR LIKES BEFORE WE TAKE THEM OUT.

MY DOG ISN'T SPAYED OR NEUTERED, CAN YOU STILL PROVIDE SERVICES?

WE CAN PROVIDE SERVICES FOR DOGS WHO ARE NOT NEUTERED AND BITCHES IN SEASON HOWEVER THESE ARE NOT PERMITTED ON OUR GROUP WALKS BUT WE CAN PROVIDE SOLO WALKS. ALL DOGS NEED TO BE UP TO DATE WITH FLEA TREATMENT, WORMING, KENNEL COUGH AND VACCINATIONS.

DO YOU PROVIDE SERVICES ON BANK HOLIDAYS AND OVER THE FESTIVE PERIOD?

ALL  SERVICES ARE AVAILABLE ON BANK HOLIDAYS. SERVICES AROUND THE FESTIVE PERIOD ARE NEGOTIABLE DEPENDING ON AVAILABILITY. SOME DATES WILL BE CHARGED AT A HIGHER RATE. GET IN TOUCH FOR DETAILS.

HOW WILL YOU TRANSPORT MY PUPPER TO THE WALKING LOCATION?

OUR "SERGEANT PUPPERS LOVELY DOGS CLUB VANS" ARE SPECIALLY KITTED OUT FOR THE COMFORT AND SAFETY OF YOUR PUPPER. WE CARRY FRESH WATER ON BOARD AND ALL PUPPERS IN TRANSIT ARE COVERED BY OUR INSURANCE.

 

I ONLY NEED MY PUPPER WALKED OCCASIONALLY. CAN YOU ACCOMMODATE THIS?

WE WILL HAPPILY ASSIST WHERE WE CAN! FROM PERSONAL EXPERIENCE WE RECOGNISE HOW HARD IT CAN BE TO ARRANGE PUPPER CARE. IF YOU ARE USING OUR SERVICES TO SOCIALISE A PUPPY OR GAIN HELP WITH TRAINING I.E. RECALL, THEN WE RECOMMEND 2 WALKS/SERVICES PER WEEK SO THAT OUR WALKERS CAN CREATE A BOND WITH YOUR PUPPER AND KEEP TRAINING CONSISTENT.

WHAT CAN YOU DO FOR MY NEW PUPPY WHEN IN YOUR CARE?

BEING A PUPPY IS HARD WORK.WE KNOW THAT THE FIRST FEW MONTHS ARE CRUCIAL, AND AS SUCH WE WILL DO OUR BEST TO ASSIST YOU WITH CONTINUED TRAINING, OBEDIENCE, SOCIALISING, TOILET TRAINING AND ANY OTHER SPECIAL REQUESTS YOU THINK WE MAY BE ABLE TO HELP YOU WITH.

DO YOU PROVIDE DAYCARE, AND WHAT IS INVOLVED?

DAYCARE WILL BE PROVIDED WHEN WE HAVE THE AVAILABILITY TO DO IT. IT INVOLVES A PICK UP IN THE MORNING, TAKING A STROLL ON ONE OR MORE OF OUR GROUP WALKS AND GETTING FREQUENT TRIPS OUT WITH DAVE. SNIFFING, PLAYING AND NAPPING IS ENCOURAGED! AT THE END OF THE DAY WE WILL RETURN YOUR BELOVED PUPPER HOME SAFE AND HOPEFULLY SHATTERED. DAYCARE IS SUBJECT TO AVAILABILITY

WHAT HAPPENS IN BAD WEATHER?

THE DOGS CLUB ISN'T SUMMER EXCLUSIVE. IN RAIN, WIND OR SNOW WE WILL BE BUSINESS (LITERALLY) AS USUAL. IN EXTREME WEATHER WE MAY NOT BE ABLE TO PROVIDE FULL SERVICES FOR SAFETY REASONS BUT WE WILL ENDEAVOR TO PROVIDE ALTERNATIVE SERVICES.

ARE PUPPERS WALKED ON OR OFF THE LEAD?

THIS IS UP TO YOU AND YOUR PUPPER. MOST ARE LET OFF THE LEAD WHEN IN A SAFE AREA, HOWEVER IF YOUR PUPPER HAS OTHER NEEDS THEN THEY CAN BE MET. WE ONLY LET THE DOGS OFF THE LEAD WHEN AWAY FROM ROADS AND OTHER HAZARDS. ON THE FIRST FEW WALKS DOGS WILL BE TESTED FOR RECALL SKILLS AND ALLOWED OFF THE LEAD ONCE WE ARE SATISFIED WITH THEIR BEHAVIOUR.

DO YOU WALK REALLY BIG DOGS?

IF YOUR BIG PUPPER IS WELL BEHAVED AND CONTROLLABLE THEN WE WILL BE HAPPY TO WALK THEM. THE SAFETY OF ALL OUR PUPPERS AND OUR WALKERS IS PARAMOUNT SO WE DO RESERVE THE RIGHT TO REFUSE SERVICES TO ANY DOG.

WHAT DAYS OF THE WEEK DO YOU WALK PUPPERS?

WE WALK MONDAY TO SATURDAY. 

HOW CAN I PAY?

BANK TRANSER OR CASH. YOU CAN PAY DAILY, WEEKLY OR BE INVOICED AT THE END OF EACH MONTH. LET US KNOW WHAT WORKS FOR YOU.